Privacy Policy
Last updated: October 20, 2026
Who We Are
We are Xuzhou PanelSource Co., Ltd. We operate www.plywoodsupplier.cn. This policy explains how we handle personal information submitted through our website and related business communications.
Information We Collect
Depending on how you interact with us, we may collect:
- Your name, email address, phone or WhatsApp number and the information included in an enquiry form or email.
- Business information needed to prepare a quotation or coordinate an order, such as company name, product specification, quantity, destination and shipping requirements.
- Technical information such as IP address, browser type, device information, referring page and website usage data collected through server logs, security tools and information supplied with an enquiry.
Please do not submit confidential personal information that is not needed for your enquiry.
How We Use Information
We use relevant information to respond to enquiries, clarify product requirements, prepare quotations, coordinate samples and orders, provide customer service, protect the website, maintain business records and improve website performance. Website enquiries are stored on our server and routed to our business email inbox through our email service provider.
When Information May Be Shared
We do not sell personal information. Information may be shared only as reasonably necessary with service providers that support website hosting, security, email routing, analytics, order administration, production coordination, testing, logistics or professional advice. We may also disclose information where required by law or to protect legal rights and website security.
We use product and order information within our production and order teams. We share relevant details with testing or logistics providers where needed to review or fulfil your order.
International Processing
We operate from China and work with international buyers and service providers. Information may therefore be processed in countries other than the country in which it was submitted. We use reasonable measures appropriate to the information and the services involved.
Retention and Security
We keep information only for as long as reasonably needed for enquiries, quotations, order records, security, legal obligations and dispute handling. We use access controls and practical technical and organisational measures intended to protect stored information. No internet transmission or storage system can be guaranteed to be completely secure.
Your Choices and Requests
You may request access to, correction of or deletion of personal information that we hold about you, subject to applicable legal and record-keeping requirements. You may also withdraw a consent previously given for optional processing.
Cookies
The enquiry form uses a session cookie to validate requests and protect against abuse. Within a browser tab, session storage may retain the entry page, referring website and campaign labels so they can accompany an enquiry you submit. Session storage also retains the sample references you select until you clear the selection or end the browser session. Your optional advertising and analytics cookie choice is stored in your browser for six months. If browser storage is unavailable, the choice applies only to the current page. We ask for a new choice when the purposes covered by the notice change.
Cookies and Website Measurement
We use Google Analytics and Google Ads to understand website visits and successful enquiries. Before you choose, and if you reject, the Google tags use a limited mode that sends measurement signals without reading or writing advertising or analytics cookies. These signals help measure activity and estimate overall results; they do not guarantee that every enquiry can be linked to an advertisement. If you accept, the tags may use advertising and analytics cookies for fuller measurement. Google may process technical information, such as your network address, browser information and page activity, under Google’s privacy policy. Advertising click identifiers are redacted when advertising cookie permission is denied.
The Accept and Reject buttons remain available regardless of your browser settings. Your explicit cookie choice applies to this website even when Do Not Track is enabled. Global Privacy Control keeps Google's advertising-data use restricted while allowing you to save your cookie choice. We do not enable personalised advertising, Google Signals or enhanced conversions that send customer contact details.
An enquiry conversion is reported only after your request has been saved successfully by our enquiry service. Email notification is handled separately. For Google Ads, a random enquiry reference helps avoid counting the same request twice. This does not confirm inbox delivery or an order. We do not send your name, email address, phone number, company, enquiry message or product requirements to Google. Page information supplied to the measurement tags excludes URL query parameters and fragments.
You can accept or reject optional cookies in the notice, and change your choice at any time using Cookie settings in the footer. Rejecting or withdrawing permission disables advertising and analytics cookies and removes the existing Google measurement cookies set on this site. Basic measurement without advertising or analytics cookies continues. Your unfinished enquiry is preserved, and the enquiry service and our own business records remain available independently of your cookie choice.
Website Improvement Counts
We use first-party daily counts to understand product visits, sample and quotation links, PDF links and enquiry-form progress. For product reports, we also count when a report card stays visible, when its PDF or document-request link is clicked, and when a related enquiry is saved successfully by our enquiry service. These counts contain only a public page path, an event, a request type and, where applicable, a public report key. They do not include your name, email, phone number, message, query parameters or referring website, and do not use analytics cookies or persistent visitor identifiers. They are kept on our server; privacy preference signals such as Do Not Track and Global Privacy Control are respected. Temporary security limits use a daily hashed network address and are periodically removed once they are older than two days.
PDF link clicks do not confirm that a download finished. A report-related enquiry is counted only when that report is identified in the current request and the enquiry is saved successfully; email notification is handled separately, and the count does not confirm inbox delivery. The enquiry itself includes the product, selected colour references, request type and source page so our team can respond in context. A click on an email link is counted separately from a request accepted by the enquiry service.
Location Map
Our contact page includes an embedded Google Map. When the map loads, your browser connects to Google, which processes information under its privacy policy.
Children
This website is intended for business users and is not directed to children under 13. We do not knowingly request personal information from children.
Changes to This Policy
We may update this policy when website functions, service providers or business processes change. The revision date shown above identifies the current version.
Contact
For privacy questions or requests, contact Xuzhou PanelSource Co., Ltd. at sales@plywoodsupplier.cn or use the Contact page.